Automation advisory & consulting

Automation advisory and consulting for business processes

Have a concrete process problem, RPA question or automation initiative? Start by defining the work, desired outcome and technical constraints. Boermans Digital helps structure the decision; when specialist implementation is needed, Korper ICT can be involved.

Quick answer

Looking for an RPA consultant or automation consulting in the Netherlands? Do not start automatically with a tool or implementation partner. First define which process should improve, why, which systems are involved, how exceptions work and who will own the result. Only then does the choice between RPA, API integration, workflow, AI or a hybrid route become meaningful.

Boermans Digital focuses on this qualification and decision stage. For specialist technical consulting, implementation and managed operations, Korper ICT can be involved where appropriate.

When relevant

When is Automation consulting useful?

Not every automation question needs a developer immediately. Often the real problem needs to be defined first.

First discovery

What should be clearer after an initial conversation?

The goal is not to select a tool immediately, but to collect decision-quality information.

  1. Define the process and problemWhat triggers the process, where does manual work or waiting occur, and which outcome should measurably improve?
  2. Test automation fitHow often does the process run, how stable are rules and data, what exceptions exist and who owns the process?
  3. Compare technical routesIs an API available? Is the problem mainly orchestration? Is UI automation required? Does AI need to interpret unstructured input?
  4. Frame the business case and risksWhich current process costs and operational risks can be measured, and what operating/change costs belong to the future state?
  5. Choose the next stepDo not automate, standardise first, run a focused discovery or prepare specialist technical implementation.
Role split

Boermans Digital and Korper ICT do not have the same role

The separation is deliberate. The page should make clear where orientation ends and specialist delivery begins.

Technology choice

Why not start by looking for an RPA consultant?

RPA may be the right solution, but it is not a neutral starting question.

If two systems expose stable APIs, direct integration may be structurally stronger than UI automation. If the problem is mainly approvals, tasks and status transitions, workflow logic may fit better. If a legacy application has no usable interface, RPA can be a pragmatic bridge. If unstructured documents must be interpreted, AI can become one component of the chain — not automatically the entire solution.

This consulting route therefore treats RPA consulting as one possible route within broader process automation. Technology follows from process fit, business value, manageability and risk.

Compare RPA, API, workflow and AI in the technology decision guide.

After contact

What happens after you submit an Automation question?

You do not need a full business case. One concrete process or problem is enough to begin.

  1. 1. Describe one situationFor example recurring copy-paste work, an unstable bot, an integration problem or a process where the right technology is unclear.
  2. 2. The question is scopedThe process, objective, systems, exceptions, ownership and existing evidence are reviewed.
  3. 3. Choose a suitable routeThis may mean self-assessment, further discovery, strengthening the business case or reviewing the technical route.
  4. 4. Specialist delivery where neededIf implementation or deep technical expertise is required, Korper ICT can be involved as specialist delivery partner.
Next step

Already have a concrete Automation question?

Describe one process, recurring manual task or existing automation that does not work well. You do not need to select a tool first.

Concrete question

Bring it directly

Use the contact form and choose Automation. Describe what happens today and what should improve.

Discuss my Automation question
Still exploring

Assess one process first

The Automation Scan structures process fit, exceptions, data, ownership and business value.

Start the Automation Scan
No tool choice required upfrontProcess-firstImplementation only where appropriate
FAQ

Frequently asked questions about Automation consulting

What does an automation consultant do?

An automation consultant helps analyse a process question, prioritise automation opportunities, compare technical routes and define conditions for implementation, operation and measurable results. The exact role varies by provider and engagement.

Is Automation consulting the same as RPA consulting?

No. RPA consulting focuses specifically on Robotic Process Automation. Broader Automation advisory can also include API integration, workflow, AI, governance and process improvement, and can first determine whether RPA is the right route at all.

Can Boermans Digital also implement?

Boermans Digital primarily focuses on orientation, qualification and decision support. When specialist technical implementation or managed operations are needed, Korper ICT can be involved. The role split is made clear for each question.

What should I prepare for a first conversation?

One concrete process is enough. Describe what triggers it, where manual work or errors occur, which systems are involved and which outcome you want to improve. You do not need to choose a technical solution first.