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Discuss your processes
From manual work to a practical solution

Make your process and points for attention clear.

Seven questions help organise the rules, exceptions, data and responsibilities. You receive a summary of your answers and points to discuss.

Start the questionsDiscuss your process directly

Your conversation is with Joshua Boermans. Implementation through Korper ICT.

No contact details needed. Answers are not sent automatically.

How often does this work come up?

Repetition determines whether measurement, standardisation and Automation can create enough structural value.

Are there clear, consistent rules for decisions in this work?

Automation requires explicit rules or a clearly bounded point where human judgement takes over.

Do you know what should happen when the work does not follow the usual steps?

Unknown exceptions create repair work and determine where a person or fallback route remains necessary.

Is the information needed for this work available and reliable?

Availability, quality and permitted use of input determine whether the chosen route can work reliably.

How much do manual work or errors affect your organisation?

Impact supports prioritisation and prevents selection of a technically interesting process without a relevant outcome.

Is someone responsible who also has authority to make decisions about this process?

A process owner is responsible for the work. Authority means they can also decide on working agreements, changes and approval.

Is there a clear reason or plan to change this work?

A concrete trigger helps organise capacity, timing and a decision point without confusing urgency with suitability.

Discuss your process with Joshua

In around 15 minutes we discuss where work gets stuck, what that means for your team and what you want to improve. You get an initial direction for the next step and clarity on the information still needed. If you have several processes in mind, we decide where to look first.

Your summary appears below when you complete the scan. You choose whether to include it. You can also send a message without completing a scan.

What would you like to discuss?

In a few sentences, describe the manual work and what you want to improve. Mention your systems if useful.

What is your question about?

Do not share confidential files or other people’s personal information.

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