Ownership
Process owner, technical owner and escalation path are identified.
Governance · Automation
Governance is the decision system around Automation: who may build what, who accepts the risk and how the solution remains reliable after go-live.
Automation governance connects demand selection, architecture, security, development, testing, monitoring, change and retirement. Every Automation needs at least a process owner, technical owner, risk class, acceptance criteria, operating guide and review point. The aim is not more control, but predictable decisions and demonstrable management throughout the lifecycle.
Establish the roles, controls and lifecycle agreements required to keep Automation manageable.
This is a practical control framework, not an audit, certification or replacement for organisational policy.
Process owner, technical owner and escalation path are identified.
Impact, data, access, autonomy and fallback determine required controls.
Normal, failure and exception scenarios are tested repeatably.
Monitoring, support, change, continuity and retirement are organised.
Problem, objective, owner and alternatives.
Fit, risk, architecture and business case.
Version control, peer review, test data and acceptance.
Operating guide, monitoring, access, recovery and communication.
Value, incidents, changes, compliance and lifecycle.
Remove data, access, dependencies and documentation safely.
Do not manage only the number of bots or flows. Combine value, reliability, incidents, change effort, technical debt and ownership. A small stable portfolio can be stronger than rapid growth without control.